Job Description
Job Title: Return-Mail Processing Clerk
Schedule: Monday–Thursday, 9:00 AM – 5:30 PM (some schedule flexibility available)
Assignment Length: Approximately 6–8 weeks, with flexibility to extend
Location : On-site, 650 West Resource Drive, Brooklyn Heights, OH 44131
Position Overview
The Return Mail Processing Administrator supports the Customer Experience Services team by managing the intake, sorting, scanning, and data capture of inbound return mail. This role is critical to a new initiative focused on analyzing return mail volume and trends to improve customer data accuracy and operational efficiency.
Key Responsibilities
• Open, sort, and prepare return mail for scanning in accordance with established procedures
• Operate scanning equipment and document management systems to digitize mail contents
• Accurately capture and log key data points from each piece of return mail
• Flag and escalate items requiring additional review (e.g., checks, legal correspondence, account updates)
• Maintain organized physical and digital records in compliance with company retention policies
• Meet daily productivity and accuracy targets
• Collaborate with CX leadership and peers to help refine processes as the function matures
Minimum Qualifications
• High school diploma or equivalent required
• Prior experience in a mailroom, data entry, or administrative support role preferred
• Strong attention to detail with the ability to maintain accuracy in a high-volume environment
• Basic computer proficiency; experience with document scanning software a plus
• Reliable, punctual, and able to work independently with minimal supervision
Physical Requirements
• Ability to stand for extended periods throughout the workday
• Ability to bend, reach, and move through a mailroom/processing environment
• Ability to operate computer and scanning equipment
• Ability to lift and move mail bins and boxes (up to 30 lbs.)
\nCompany DescriptionTek Ninjas is a leading staffing and workforce solutions company connecting top talent with organizations across Information Technology, Healthcare, Life Sciences, Engineering, and Professional Services. We partner with Fortune 500 companies, healthcare systems, government agencies, and emerging businesses to deliver highly skilled professionals for contract, contract-to-hire, and direct hire opportunities.
At Tek Ninjas, we believe people are the foundation of success. We foster a collaborative, inclusive, and growth-oriented culture where employees are empowered to develop their skills, advance their careers, and make a meaningful impact. Our commitment to innovation, integrity, and excellence drives everything we do, helping both our clients and employees achieve their goals.
Whether you're looking for your next career opportunity or seeking exceptional talent, Tek Ninjas is dedicated to building lasting partnerships and delivering outstanding results.
Tek Ninjas is a leading staffing and workforce solutions company connecting top talent with organizations across Information Technology, Healthcare, Life Sciences, Engineering, and Professional Services. We partner with Fortune 500 companies, healthcare systems, government agencies, and emerging businesses to deliver highly skilled professionals for contract, contract-to-hire, and direct hire opportunities.\r\n\r\nAt Tek Ninjas, we believe people are the foundation of success. We foster a collaborative, inclusive, and growth-oriented culture where employees are empowered to develop their skills, advance their careers, and make a meaningful impact. Our commitment to innovation, integrity, and excellence drives everything we do, helping both our clients and employees achieve their goals.\r\n\r\nWhether you're looking for your next career opportunity or seeking exceptional talent, Tek Ninjas is dedicated to building lasting partnerships and delivering outstanding results.
...Under the guidance of the Manager, this role provides leadership and direction for Internal Audit (IA) activities across various credit functions, including lending, administration, problem asset management, risk management, and review. Responsibilities include planning...
...necessary to maintain stock and work in progress.Develop patterns and lay out, cut, form, join, assemble, and install all types of insulating materials on water pipes, steam pipes, heaters, refrigeration units, boilers, air ducts, and evaporators on a variety of surfaces...
...first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role The Technical Writing team builds and maintains a dependable documentation system that supports safe, effective work across Zipline's products and...
...disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm...
Boston Childrens Hospital seeks a Registered Nurse for our General Surgical Unit. In this pediatric inpatient role, youll deliver evidence-based, family-centered post-op and acute care, manage assessments, medications, and complex care plans, and collaborate closely...